Website is nicely laid out and easy to use. Dispatch was quick and good communication. Plants arrived a little thirsty but otherwise very good condition. A+ for Ladybird.
However, the courier used is a bit lacking. Got a message it was "out for delivery 6am" Wednesday. No delivery, no updates. Tracking information changed to "Out for delivery 8am" without notice on Friday. I called them and was assured it would definitely be delivered that day. Still no delivery. Eventually got the package Saturday afternoon after being paranoid the plants were going to be wilted by the time the courier got around to it.