Delivery

Person sealing a large cardboard box with clear packing tape against a white background

How We Send Your Plants Safely

Our expert team hand-wraps each plant with protective materials and packs it securely into boxes, ensuring it travels safely from our nursery to your door.

We deliver to QLD, NSW, VIC, and ACT.

We use trusted courier partners such as Aramex, Australia Post, and Australia Post Express.

You'll see the delivery options available for your area at checkout.

Low Delivery Price - for any number of plants!

The delivery price is calculated automatically at checkout.

You pay the same delivery cost whether you buy one plant or many.

Tracking your Order

We’ll email you a tracking link as soon as your order is on its way.

Arrival Times

Most customers receive their plants within 3–7 days, depending on location.

Although delays are rare, they can occasionally occur during busy periods or due to postal issues — we genuinely appreciate your understanding if this happens.

Your plants should arrive in excellent condition. However, if they don’t, Ladybird Nursery will gladly help you revive any damaged plants. Please don't hesistate to reach out if you’re not completely satisfied.

Packing Your Plants Safely

Rest assured, we take every precaution to ensure your plants are well cared for during transit.

Before packing, our team waters each plant and nourishes it with a gentle liquid feed. Then, we wrap each one carefully in protective materials and secure it inside sturdy boxes to prevent movement during transport.

By partnering with top-tier couriers, we make your plants’ safety our top priority — meaning incidents of transit damage are extremely rare.

We occasionally trim taller trees to fit into standard courier boxes. This light pruning isn’t a problem — it actually encourages new growth.

Nursery Pickup Instructions

To order online and collect your plants at the nursery, choose the “Pickup” option at checkout.

Please collect your order within 7 days. If you need extra time, contact us — we’re happy to help where possible.

Some Plants we can only deliver to QLD

Some plants we cannot ship outside Queensland due to interstate biosecurity laws - these are marked with "QLD Only".

Pick Up Only

Some items are too large or not suitable for posting. These products are marked “Pick Up Only”. They can still be purchased online or in-store, but must be collected from the nursery as no delivery option is available.

Shipping Policy

For more information, please see our full Shipping Policy.