FAQ

Each plant page displays how many are currently available (e.g. “In Stock: 12 available now”). These numbers update instantly, ensuring you always have the most accurate availability. If a plant is out of stock, just click the “Notify” button and we’ll contact you as soon as it’s available again.

Most of our plants are larger than those from other online nurseries. The pot size (listed in the description) gives an idea of the plant’s height — 140mm pots usually hold 20–60 cm plants, 200mm pots 40–70 cm plants, and 4L/5L pots 50–70 cm plants. We do our best to include photos showing the actual plant size, but with thousands of varieties, it’s not always possible. Plant sizes can vary slightly depending on the season and natural growth habits. If size is important for your project, feel free to contact us before ordering.

Not at all! Some of our photos show what the plants will look like once they’re mature and thriving under your care. Images of plants in full bloom or bearing fruit are meant to inspire you and show their future potential. Your plant may arrive in an earlier growth stage — ready for you to nurture into its full beauty. Seasonal variations such as flowering, fruiting, or leaf loss may also affect appearance.

All plants come in plain black plastic nursery pots. Any decorative pots shown in photos are for illustration purposes only and are not included with your purchase.

Sometimes we need to trim taller trees to fit them into shipping boxes, as carriers have strict height limits. This should not be viewed as a problem. Trimming actually benefits your trees by encouraging new growth and branch formation, helping them thrive in their new home.

We use natural, eco-friendly growing methods — things like avoiding chemical sprays, improving soil health, protecting beneficial insect populations, and caring for the environment through sustainable practices. Many people describe these approaches as “organic” or “spray-free,” although we don’t claim to be a certified organic nursery.

Some of our plants come from trusted growers who may use different methods before they reach us, which is normal across the nursery industry. And for interstate orders, we occasionally need to follow mandatory quarantine rules (such as a brief soil treatment) to help prevent the spread of pests like fire ants.

We also try to minimise waste by reusing pots and materials where practical and packing orders in boxes containing recycled cardboard that can be further reused, composted, or recycled at home.

Our focus is simply to grow and supply healthy plants in a way that’s mindful, responsible, and good for your garden and the environment.

For more information see About Us.